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Why Should CROs Switch to a Modern CTMS?

With the most advanced demands in the industry, CROs need a modern CTMS that keeps pace with their complex needs. How do they benefit from the switch?

Clinical trials play a crucial role in developing new pharmaceuticals, therapeutics, and medical devices —and the rate of progress isn’t slowing anytime soon. 2024 industry surveys predict growth from $61.58 billion in 2024 to $106.78 billion by 2032. This is a staggering CAGR of 7.1% during the forecast period. Alongside this expansion, the global Clinical Research Organization (CRO) market is expected to reach $139.6 Billion by 2033, up from $58.0 Billion in 2022.

This development represents more than “change by the numbers.” It’s not only indicative of  industry development, but of the potential for improved public health outcomes. CROs are on the frontline against disease and maladies, supporting higher quality of life across the board. 

It’s an enormous responsibility. CROs oversee multiple clients and trials simultaneously. They must constantly optimize to keep their operations efficient and effective. Their requirements are much more advanced than those of sponsors and other clients—and they need the tools to match.

The key to any successful trial is the Clinical Trial Management System (CTMS).  A modern CTMS with a high-level focus on usability is the difference between seamless flow and dragging productivity. Why then, are legacy systems so prevalent?  A survey conducted by Tata Consulting in collaboration with AWS found that of 211 CXOs polled, over 66% used legacy applications. 

This begs the question: how much are legacy systems impacting daily performance for CROs? How would they benefit from switching to a modern CTMS?

The Unique Needs of CROs

To answer this question, we must first understand that CROs have much more complex needs than a sponsor or other client. 

CROs manage multiple, simultaneous trials for various sponsors, requiring a system that can efficiently handle diverse projects and resources. They must be able to integrate existing processes for project management, resource allocation, milestone tracking, and workflow automation. CROs need consistent optimization: frequent software upgrades for efficiency and quality assurance.

CROs must also provide customizable reports and real-time data access to sponsors. They’re responsible for ensuring compliance with global regulatory standards and maintaining comprehensive audit trails. They need a system with extremely intuitive UI and UX, as they’re onboarding employees and clients with mixed needs and technological proficiency. Compromise is unacceptable: CROs are more bound by industry best practices than any other client.

A CTMS built for CROs should be flexible, scalable, and practical, with no hidden or unpredictable costs. It should be a system able to meet the needs of every sponsor with whom the CRO works, as well as the CRO itself. This requires a balance of form and function rarely seen in the industry.

In the past several years, we’ve noticed an exceptional trend: 80% of CROs who try the BSI CTMS adopt the system. We wanted to see why CROs find our product the perfect fit—so we dug a little deeper. How is the BSI CTMS “best in breed” for CROs?

  1. Comprehensive Site Monitoring and Reporting

    The first standout reason is obvious: BSI CTMS excels in simplifying site monitoring. It allows individual users to create and customize reports and views tailored to individual sponsors without needing additional permissions. This autonomy is a significant advantage over other CTMS solutions, which often restrict user capabilities in report generation.

  2. Flexible Onboarding and Pragmatic Pricing

    BSI CTMS is cost-effective, with flexible pricing models that allow CROs to scale up or down as needed based on trial completion and new establishment. The system is designed for quick onboarding with an intuitive user interface. New clients and employees are up to speed rapidly and efficiently: our average organization training time is three days.

  3. Competitive Edge and Ease of Use

    The low-code and no-code adoption features inherent in BSI CTMS reduce technical barriers, making it accessible and easy to use. This ease of use, in turn, contributes to competitive edge. By minimizing technical training and adoption requirements, CROs can hit the ground running and avoid costly time delay.

  4. Versatile Integration and Interface Options

    BSI CTMS is built with performance in mind: it supports multiple interfaces and eTMF systems, providing standard interfaces (API) with full flexibility in operations. This versatility ensures smooth integration of existing systems, maintaining cohesive cross-platform operations..

  5. Out-of-the-Box Solutions

    BSI CTMS is a comprehensive, out-of-the-box solution that stands out from competitors requiring company-specific databases. Because of this, CROs aren’t tied to restrictive systems, offering a more flexible and efficient alternative without extra database costs.

  6. Continuous Improvement and Innovation

    BSI CTMS introduces a major new release annually, supporting all clients in benefiting from the latest features and improvements. This commitment to continuous enhancement allows the system to adapt to new client demands and evolving software needs. And because BSI CTMS is offered as a SaaS, the upgrades are seamless and require no additional organizational infrastructure.

Switch to BSI CTMS: The Best Solution for CROs

The data’s in: BSI CTMS supports CROs in a way that no other CTMS on the market can. Our modern CTMS solutions cover all aspects of your clinical trials. 

BSI CTMS is the most innovative, function complete and easy-to-use clinical trial management software on the market. It provides CTMS, eTMF, Study Startup and Trial Supply Management RTSM in one integrated unified platform.

Standard interfaces (API) assure complete data oversight and easy integration with the external systems (e.g. EDC and eTMF) of your choice. BSI CTMS is the central hub for all aspects of your clinical trials. It’s available as SaaS for ease of use, continuous improvement, and simplified infrastructure.

We’re modern, sleek, and designed with the user in mind for intuitive end-to-end clinical trial management. And the best part? We offer updates, upgrades, and scalability in-house with a full client support team for your legacy system migration and beyond. 

There’s never been a better time to embrace a better CTMS. Book a call today. 

Explore the Benefits and Risks of
Migrating to a Modern CTMS

Download our free PDF guide to help you make the best decision for your organization: 

  • The difference between legacy and modern CTMS
  • Limitations of legacy CTMS
  • The benefits of migrating to a modern CTMS
  • Potential risks associated with CTMS migration


Next Best Action:

BSI Life Sciences



Jan Nielsen
BSI Life Sciences Community Manager

+41 58 255 96 22